Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a form, and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate, name, mailing address, email, phone number, contact preferences, ip address, location information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to provide personal identification information, except that it may prevent them from engaging in certain site related activities.

Non-personal Identification Information

We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our site, such as the operating system, the Internet service providers utilized and other similar information.

Cookies

Cookies are messages that web servers pass to your web browser when you visit Internet sites. Your browser stores each message in a small file, called cookie.txt. These files typically contain information about your visit to the web page, as well as any information you've volunteered, such as your name and interests.
We treat information collected by cookies as non‑personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information.Embrate also uses cookies and remembers personal information when you use our website, online services, and applications. Our goal in these cases is to make your experience with Embrate more convenient and personal. If you want to disable cookies you can do the same by visiting the settings menu in your browser.
As is true of most internet services, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data. We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole.

How we use collected information

• We may use your personal information, including date of birth, to verify identity, assist with identification of users, and to determine appropriate services.
• From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with us, you may not opt out of receiving these communications.
• We may also use personal information for internal purposes such as auditing, data analysis, and research to improve our products, services, and customer communications.

Collection and Use of Image Information

• Our app allows users to upload images that are used solely for display purposes in documents and as a profile image within the app. The collection of images is entirely voluntary, and users have the option not to upload an image.
• The images uploaded by users are used only to enhance the user's profile and to visually represent the user in documents generated by our app. These images help personalize the user experience and identify the user within their affiliated institution.
• We are committed to transparent practices; hence, we disclose in this privacy policy that images are collected only for display in the user’s profile and documents. The images are not used for any other purpose.
• Access to uploaded images is restricted to the user and the institution with which the user is affiliated. No other third parties have access to these images.
• Images are stored securely on our servers and are subject to strict data protection measures to prevent unauthorized access, use, or disclosure.
• Users maintain control over their images. They can update, replace, or delete their images at any time through the app settings.
• Users can remove their images at any time, and upon removal, the images will no longer be displayed in the app and will be deleted from our servers in accordance with our data retention policy.
• We reserve the right to update this section of the privacy policy. Any changes will be communicated through the app or via email, ensuring users are informed and can consent to the updated terms.
• For any inquiries or concerns regarding the use of images, users can contact our privacy team at contact@embrate.com

Access, Rectification and Deletion of data

In order to provide an option to resume the use of our services at a later date, we may retain personal data associated with inactive accounts for up to 24 months from the date of last activity on that account. Users with an active account may access, modify, rectify and delete personal information at any time through their account. Users without an active account may send an email to contact@embrate.com to request for access, rectification or deletion of their personal data. We may refuse to delete or modify your data if we need that data to protect our legal rights or to perform our legal obligations.

Your Privacy Rights

For personal information that we hold, we will provide you with access for any purpose including to request that we correct the data if it is inaccurate or delete the data we are not required to retain by law or for legitimate business purposes.
We may decline to process requests that are frivolous/vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. We may also decline aspects of deletion or access requests if we believe doing so would undermine our legitimate use of data

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our servers.

Disclosure to Third Parties

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information including certain personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for providing or improving our products and services. We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We never share personal identification information with third parties for their marketing benefits.

Changes to this privacy policy

Embrate Technologies may update this privacy policy from time to time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
In order to use this site, you must accept this policy and our accompanying terms of service. If you do not agree to this policy or the terms of service, please refrain from using our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes. Provision of personal data to us under this policy is essential for us to be able to provide our services to you. Failure to provide correct and complete information to us could result in unintentional failure to provide complete and proper services to you.

How to contact us for queries

If you have any questions or comments about this Privacy Policy, the practices of this site, or your dealings with this site, we request you to please contact us at contact@embrate.com